
Bank of America’s Continued Efficiency Maintains Margins
By Robert KarrDec. 4 2020, Updated 10:52 a.m. ET
Operating margins
In 3Q17, Bank of America’s (BAC) non-interest expenses fell sequentially and YoY (year-over-year), reflecting strong operating efficiency. This fall was partially offset by continued investments in technology. The bank’s expenses fell to $13.1 billion in 3Q17, compared with $13.5 billion in 3Q16 and $13.7 billion in 2Q17.
Commercial banks (XLF) are focusing on reducing operating spending, targeting huge investments in technology for core banking, asset management, and trading activities in a bid to add more assets and clients. Major bankers focusing on technology include JPMorgan Chase (JPM), Citigroup (C), and Goldman Sachs (GS).
Personnel costs
Bank of America’s personnel expenses fell to $7.5 billion from $7.7 billion in 3Q16. Its non-personnel expenses fell to $5.7 billion from $5.8 billion in 3Q16 due to lower operating spending and litigation costs.
The bank’s total headcount fell 1% to 209,800 due to consumer banking optimization and its non-US consumer card business. However, its primary sales headcount rose by 2,200 across its consumer, global banking, and wealth divisions.
Efficiency ratio
Bank of America had a 60% efficiency ratio in 3Q17, lower than its ratio of 62% in 3Q16 and in line with its 2Q17 ratio. In 3Q17, the consumer banking division’s efficiency ratio improved to 51%, the asset management division’s improved to 73%, and the global banking division’s improved to 43%. However, as was expected, the global market division’s ratio deteriorated to 69%, due to lower trading activity and technology investments.