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Why T-Mobile’s Network Performance Score Keeps Improving



T-Mobile’s network improvement continues

Network performance is an important factor that affects customer retention. T-Mobile’s (TMUS) investments in its network include initiatives to improve its network coverage and capacity, particularly as T-Mobile deploys its low-band spectrum. T-Mobile’s recent 600 MHz low-band spectrum acquisition could help the carrier improve its network performance even further.

T-Mobile’s management has indicated that T-Mobile has always been at the forefront of technology innovation with respect to the network. The carrier also has the highest network densification among peer carriers relative to footprint size.

T-Mobile appears to be investing in all the right features in LTE (long-term evolution) advanced capabilities, which should add capacity to its network while adding dimensions of performance in terms of speed and latency.

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T-Mobile’s Extended Range LTE offering includes services offered on its 700 MHz A-Block spectrum, and it covers ~252 million consumers in about 500 markets. T-Mobile’s Wideband LTE service currently reaches 232 million consumers. The carrier’s deployed technologies include VoLTE (voice-over LTE), 256 QAM, 4×4 MIMO, and carrier aggregation.

RootMetrics network performance results in 2H16

According to RootMetrics’s 2H16 RootScore report, Verizon Communications (VZ) topped all six network performance categories—overall performance, network reliability, speed, data, call performance, and text performance. AT&T (T), Sprint (S), and T-Mobile ranked second, third, and fourth, respectively, in overall network performance.

Although T-Mobile didn’t win any US RootScore Awards in the 2H16 test period, at the national level, its network closely followed AT&T for third place in the data and network speed categories.

Now let’s explore T-Mobile’s strategy in 5G.


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