RootMetrics network performance results in 1H16
Network performance is the key factor that affects customer retention, and Verizon Communications (VZ) continues to lead the industry in network performance and reliability. Specifically, Verizon is delivering a better network to its subscribers through Verizon LTE Advanced, which the company claims to be powering largest and fastest 4G LTE network ever.
Verizon expects its 4G LTE network enhancements to continue for at least the next several years. The telecom company is working on densification throughout its network, relying on technologies like small cells and dark fiber to drive capacity improvement.
Verizon is also focusing on an SDN (software-defined networking) approach to transforming its network. SDN helps telecom companies save costs and provide more flexibility, as this approach requires them to virtualize their networks instead of spending on dedicated fixed hardware.
Verizon continues to lead in third-party metrics that measure reliability and network performance, and over 90% of the company’s data usage is on its LTE network. According to the RootScore report for 1H16, Verizon came in at the top of all six network performance categories, including overall performance, network reliability, speed, data, call performance, and text performance. Verizon won the overall network performance award for the sixth consecutive time.
Verizon network performance
According to the 1H16 RootScore report, in the overall network performance category, Verizon managed to score outright wins in 41 states and tied with AT&T (T) and T-Mobile (TMUS) in seven states. Verizon won or shared first place in 274 of 300 state-level award categories. At the national level, AT&T came second in five out of six categories, including overall performance, network reliability, speed, data, and text performance. In call performance, Sprint (S) beat AT&T.
Notably, PC Magazine’s speed tests of all four carriers in 30 major cities indicated that Verizon’s 4G LTE network is the nation’s fastest 4G mobile network for the second year in a row, as compared to AT&T, T-Mobile, and Sprint.