ECONOMY & WORK
MONEY 101
NEWS
PERSONAL FINANCE
NET WORTH
About Us Contact Us Privacy Policy Terms of Use DMCA Opt-out of personalized ads
© Copyright 2023 Market Realist. Market Realist is a registered trademark. All Rights Reserved. People may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.
MARKETREALIST.COM / NEWS

Dominion Energy Warns Customers Of a New Door-To-Door Imposter Scam

These scammers often try to create a sense of urgency and ask for immediate payment.
UPDATED FEB 15, 2024
 The Dominion Energy headquarters | Getty Images | Photo by Zach Gibson
The Dominion Energy headquarters | Getty Images | Photo by Zach Gibson

Electric service company, Dominion Energy, has alerted customers about a new utility scam happening across states. The company recently recorded an increase in reports of a door-to-door scam where criminals are posing as employees of Dominion Energy to scam people. The company in its official release reminded its customers to stay vigilant in the face of the upcoming changing seasons.

Scammers are coming up with new ways and are approaching customers to steal their sensitive information, Bob Metzinger, general manager of Customer Service at Dominion Energy Ohio said in the release.

Cover Image Source: Getty Images | Photo by Sean Gallup
Cover Image Source: Getty Images | Photo by Sean Gallup

According to a 13NewsNow report, scammers are posing as Dominion Energy employees and going door to door to scam customers. These scammers often try to create a sense of urgency and ask for immediate payment.

They may even threaten the customers that their service will be disconnected if they don't make a payment. They may also ask for personal information such as social security numbers, and Medicare and Medicaid information saying that the company needs it so that it can offer them credits or discounts on their bills.

Sometimes, they may also talk to customers like they're a friendly neighbor from around and ask for sensitive information. In other common utility scams, imposters may call or text the victims asking for a payment or their services will be cut off.

Pexels | Leeloo Thefirst
Pexels | Leeloo Thefirst

Dominion Energy stated in its release that it will never demand immediate payment from customers via a credit or debit card by phone. It will never ask a customer to wire a transfer, send a money order, or buy a prepaid or gift card to pay their utility bill.

The company clarified that it does not threaten service disconnection if a customer does not make an immediate payment. Thus, if someone is trying to create a sense of urgency, it may be a scam.

Further, the company cautioned that scammers may falsify their caller ID to appear legitimate, thus, if anything suspicious happens on a call, customers should hang up.

Further, utility scammers often target small businesses and threaten service disconnection during peak business hours to scare them into making payments.

The company further cautioned its customers about not letting people claiming to be Dominion Energy employees enter their homes without proper identification, an appointment, or a reported emergency.

Customers should look at the gear of the people showing up at their doorsteps to identify scammers. The company’s representatives will always have identification and wear gear with the Dominion Energy branding.

Image Source: Pexels/ Joel Zar
Image Source: Pexels/ Joel Zar

Customers are advised to not share any account, payment, or other personal information with people claiming to be Dominion Energy representatives without verifying their ID.

Customers can verify their account balance on the Dominion Energy App to verify the claims of due payments in case they get a call demanding payments.

Any emails or text messages containing links prompting bill payment should be ignored.

Further, if any customer runs into a potential utility scam or has been a victim of a scam, they must report it to their local police and Dominion Energy online or by calling 1-866-DOM-HELP.

MORE ON MARKET REALIST
After the contestant, Drew Carey broke the board further while trying to fix it...
27 minutes ago
As it so turned out, a crucial ruling from the judges led to a BIG win for the player.
2 hours ago
When a guest brought a precious Charles Rohlfs chair, expert John Sollo confessed that he was nervous to appraise it.
4 hours ago
The guest had no idea about the item being a Tiffany product and being embedded with a rare gem.
1 day ago
The host was baffled by the goof up that the contestant made between two words.
1 day ago
Carey showed that he has got the weapon of sarcasm, and he isn't afraid to use it.
1 day ago
Whatever the host was expecting, it was far away from what the contestant said on national TV.
1 day ago
The guest was surprised to learn more about the item he had actually found on the street for free.
1 day ago
After going through everything on the board, the player left Harvey in hysterics with his answer.
2 days ago
As it so turned out, the weird-looking floor lamp was a piece from a very famous studio.
2 days ago
Most contestants were consistently getting the answers wrong, and Harvey was worried about what was next.
2 days ago
Some claimed that they got the puzzle despite English being their second language.
3 days ago
The letter was written to a columnist in response to a piece taking a swipe at Sinatra.
3 days ago
In a special episode of Celebrity Family Feud, a WWE star decided to go for the one thing Harvey is known for.
3 days ago
Luck was shining for her as she was off to a flying start and won the car with a single card.
3 days ago
Sajak had a witty reply for the contestant who was fanboying over White during the game.
6 days ago
The model said that considering White's age she would also take the offer from Sony.
6 days ago
Sheila won a brand new entertainment unit, complete with an HD plasma TV and mini bar from Howard Miller.
7 days ago
The appraiser disclosed that Yoakum began painting in the 1960s and he created one unique piece of art every single day.
7 days ago
The entrepreneur also managed to get the sharks to taste the vegan alternative meant for pets.
7 days ago