ECONOMY & WORK
MONEY 101
NEWS
PERSONAL FINANCE
NET WORTH
About Us Contact Us Privacy Policy Terms of Use DMCA Opt-out of personalized ads
© Copyright 2023 Market Realist. Market Realist is a registered trademark. All Rights Reserved. People may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.
MARKETREALIST.COM / NEWS

Woman Claims She Got No Help From Wells Fargo After Losing $25,000 in Bank Impersonation Scam

She says the scam started when she got a call from an 800 number which appeared to be from Wells Fargo.
PUBLISHED JUN 19, 2024
Cover Image Source: Woman gets no helo from bank after losing $25K in impersonation scam | TikTok | @fitnfoodwithtaylor
Cover Image Source: Woman gets no helo from bank after losing $25K in impersonation scam | TikTok | @fitnfoodwithtaylor

Online bank fraud, especially imposter scams have increased significantly in the past couple of years. Criminals are targeting unsuspecting people and impersonating bank officials, government agents, law enforcement, etc to steal money. Such a scam happened with a Wells Fargo customer who goes by Taylor (@fitnfoodwithtaylor) on TikTok. The woman who lost $25,000 claimed that the bank did not help her.

Signage with logo at headquarters of Wells Fargo Capital Finance | Getty Images | Photo via Smith Collection
Signage with logo at headquarters of Wells Fargo Capital Finance | Getty Images | Photo via Smith Collection

In the video, which has now amassed over 575,000 views, the woman says the money was stolen from her small business account. She says the scam started when she got a call from an 800 number which appeared to be from Wells Fargo. The creator says, “And this person was a scammer impersonating Wells Fargo.”

She says the imposter on the call said that someone with her driver’s license and a debit card under her name had been trying to make wire transfers from her account in person in San Antonio.  She says she confirmed that it was not her in San Antonio but the scammer said they would block the transaction and put her on hold. 

The creator then says that the scammer came back on and said that the person had gone to another branch to try another wire transfer. She continues, “He successfully got on into my Wells Fargo banking app while we were on the phone together, and had me what I thought was canceling the wire transfers.” However, she later realized that the imposter was making wire transfers and getting her to approve them instead of blocking any transactions. 

Screenshots from the video | TikTok | @fitnfoodwithtaylor
Screenshots from the video | TikTok | @fitnfoodwithtaylor

The imposter even created a false story telling the victim that the person who attempted to make the wire transfers had been arrested by the police. However, the creator got suspicious once they got off the call. “I suddenly had this gut feeling that I didn’t think that that was my bank. And so I called Wells Fargo about within five minutes of getting off that call,” Taylor said. 

Taylor then adds, “And basically Wells Fargo was useless right off the bat.” She goes on to explain that the bank asked her a bunch of useless questions and transferred her to four different departments. When she finally got to the fraud department, she claims the first thing that the representative said was, “‘How is this fraud?'”

She explained to the representative that someone had impersonated a bank employee and conned her out of $25,000. She further added that the representative said that an investigation would be opened but the incident could be a wash. 

Screenshots from the video | TikTok | @fitnfoodwithtaylor
Screenshots from the video | TikTok | @fitnfoodwithtaylor

In the end, Taylor said she had been going through similar stories on TikTok and found out that it was a rather common occurrence for Wells Fargo customers. Sharing an update in part 2, Taylor said that there has been no update on her case.  Even her viewers confirmed that it was a common issue and the bank often fails to help their customers.  “I’m sorry this happened to you, my friends lost 65k. Unfortunately, Wells Fargo won’t do anything about it because you transferred the money yourself,” wrote a user @angelika5945

Screenshot from the comments | TikTok | @angelika5945
Screenshot from the comments | TikTok | @angelika5945

Even ex-employees of Wells Fargo came across Taylor’s video and confirmed that the bank does very little to help. “I worked at WF for 13 years. Sorry but that $$ is gone and WF doesn’t care. I saw a guy lose $450k in a similar scenario,” wrote user @dsd785_.


@fitnfoodwithtaylor PLEASE BE AWARE OF THIS WELLS FARGO SCAM. I will keep advocating and fighting for my self and MY money to be returned to me. PLEASE SHARE & GET THIS STORY OUT TO AS MANY PEOPLE AS POSSIBLE. #wellsfargoscam #wellsfargo #onlinescammers #andycohen ♬ original sound - Taylor-Metabolism Reboot Coach

 

For more updates on the case and fitness and diet tips, follow Taylor (@fitnfoodwithtaylor) on TikTok.

MORE ON MARKET REALIST
The priest could've won the game if he hadn't failed to guess answers based on Bible clues.
8 hours ago
The guest's children called it ugly but she held on to it as it made her feel at peace.
1 day ago
The contestant decided to do something different for the third slot and that backfired.
1 day ago
Charli and her sister were called out for being out of touch with the everyday reality of workers.
1 day ago
Former Amazon workers also commented giving further clarity about the meaning of the label.
2 days ago
The cards were placed on a board with notes handwritten by some of the players in them.
2 days ago
The country star also shared advice with the kids about investing the money and saving some of it.
2 days ago
In the years after the rejection of "Shark Tank," the firm grabbed the attention of big players such as Richard Branson.
2 days ago
His uncle had bought it for $10 in London while serving as a soldier in World War II.
2 days ago
The host Jennings and the winner of the game both quickly apologized for the problematic mistake.
3 days ago
Sharks have also endured some of the worst pitches in America while making profits from several investments.
3 days ago
Costco's generous return policy has resulted in numerous bizarre stories shared online.
3 days ago
The boy first thought of it when he was just 8 years old and started working on it with his father.
4 days ago
The TikTok campaign helped the user collect a lot more than he intended to through a fundraiser.
4 days ago
Thornton has been a familiar voice for the audiences for more than a decade now.
4 days ago
The actor had brought an ancient treasure and was playing his character from a Netflix movie.
4 days ago
The TikToker has seen it happen only a couple of times but says checking is always better.
5 days ago
Users pointed out how the glitch was too obvious to be missed by the production team.
5 days ago
While Schwimmer and his entrepreneur friend put up a great show, the Sharks weren't impressed.
5 days ago