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Woman Recovers $100K Lost to PayPal Scam with NBC 5 Responds' Help

Valerie followed instructions to download a program allowing remote access to her computer.
PUBLISHED MAR 28, 2024
Cover Image Source: PayPal headquarters | Getty Images | Photo by Justin Sullivan
Cover Image Source: PayPal headquarters | Getty Images | Photo by Justin Sullivan

In a harrowing tale of internet deception, a Woodridge woman, identified only as Valerie, found herself ensnared in a PayPal scam, losing nearly $100,000. However, thanks to the intervention of NBC 5 Responds, she ultimately reclaimed her lost funds. The ordeal began innocuously for Valerie when she received an unexpected bill via email, purportedly from PayPal, demanding $150. Perplexed by the charge, as she didn't even have a PayPal account, Valerie was immediately suspicious. Her skepticism heightened when she received subsequent bills alleging she owed $500, prompting her to contact a provided 1-800 number for assistance in the event of an error on the bill.

Close-up of logo for mobile payments company Paypal | Getty Images | Photo by Smith Collection
Close-up of logo for mobile payments company Paypal | Getty Images | Photo by Smith Collection

Trusting the voice on the other end of the line, Valerie followed instructions to download a program allowing remote access to her computer. The scammer, posing as a PayPal representative, convinced her to log into her bank account to facilitate the return of the purportedly misplaced $500. However, the scammer manipulated Valerie into believing he had erroneously transferred $100,000 into her account and persuaded her to wire the money back.

Only upon returning home did Valerie realize the extent of the deception. Her savings account had been drained of the $100,000, leaving her devastated and financially crippled. Desperate, she filed fraud reports with Chase Bank and local law enforcement, but initial responses offered little hope for recovery.

In a twist of fate, NBC 5 Responds took up Valerie's case, determined to right the wrong. The team focused their efforts on Blue Ridge Bank, the institution that had received the fraudulent wire transfer. Despite initial reluctance from Chase Bank, who cited the finality of wire transfers, NBC 5 Responds persisted, reaching out to Blue Ridge Bank's executive leadership.

Less than two weeks later, Valerie received a glimmer of hope. NBC 5 Responds had succeeded in their pursuit, prompting Blue Ridge Bank to return the pilfered funds. Overwhelmed with relief, Valerie expressed her gratitude, acknowledging the impact of NBC 5 Responds' intervention.

Unsplash | Photo by Tech Daily
Unsplash | Photo by Tech Daily

Throughout the ordeal, Valerie demonstrated resilience and proactive measures to safeguard herself against future scams. She diligently changed all her passwords, closed her bank accounts, installed robust security software on her devices, and remained vigilant in monitoring her credit activity—an essential step echoed by experts.

While Valerie's story serves as a cautionary tale about the perils of online scams, it also highlights the power of advocacy and community support. NBC 5 Responds' dedication to assisting individuals in distress showcases the importance of journalistic integrity and compassionate intervention.

In a similar incident, another resident fell victim to a cunning PayPal scam, resulting in a staggering loss of $50,000. Jeff Feeney, like many others, received a deceptive email purporting to be from PayPal, indicating an unauthorized transaction of $876 from his account. Upon contacting the provided number to dispute the charge, Feeney encountered a persuasive individual who promised a refund.

Image Source: Pexels | Photo by Andrea Piacquadio
Image Source: Pexels | Photo by Andrea Piacquadio

Trusting the apparent goodwill of the scammer, Feeney followed instructions to grant remote access to his computer, believing it would facilitate the return of the purportedly stolen funds to his Fifth Third Bank account. However, in a cruel twist, the scammers deceitfully claimed to have mistakenly transferred $50,000 into his account instead of the promised reimbursement.

Unbeknownst to Feeney, the scammers orchestrated a sophisticated ploy, moving the $50,000 from one of his other Fifth Third Bank accounts, all under the guise of rectifying their supposed error. Manipulated by their pleas and fearing repercussions for their alleged blunder, Feeney complied, wiring the $50,000 back to the criminals traced to Cambodia.

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