ECONOMY & WORK
MONEY 101
NEWS
PERSONAL FINANCE
NET WORTH
About Us Contact Us Privacy Policy Terms of Use DMCA Opt-out of personalized ads
© Copyright 2023 Market Realist. Market Realist is a registered trademark. All Rights Reserved. People may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.
MARKETREALIST.COM / ECONOMY & WORK

Single mother with loans loses $4000 in commissions after company cancels orders

In her video, she broke down explaining how she had been promoting PacSun’s products as an affiliate to make some money on the side.
PUBLISHED JUL 9, 2024
Cover Image Source: A visitor poses with the logo of TikTok | Getty Images | Photo by Adam Berry
Cover Image Source: A visitor poses with the logo of TikTok | Getty Images | Photo by Adam Berry

Affiliate marketing programs on social media have gone viral in recent times allowing creators to generate income by selling products. While the commissions seem lucrative, there may be added layers that creators don’t always know about. Such was the case with Anne (@anneccourtney on TikTok), who was left in tears after all the affiliate sales were canceled by the clothing brand PacSun. Anne lost about $4000 in commissions and had to go through a lot to get a response from the brand.

Screenshots from the videos | TikTok | @anneccourtney
Screenshots from the videos | TikTok | @anneccourtney

In a series of videos, the creator explained the fiasco that happened with the clothing brand. In her first video, she broke down into tears explaining how she had been promoting PacSun’s products as an affiliate to make some money on the side. Anne said that through three live promotions, she sold $22,000 worth of product and for a week she had been thinking she was going to make around $3600-3700 in commission. However, in a few days, everything fell apart for Anne as hundreds of people who had ordered through her reached out to her saying that their orders had been canceled by PacSun.

In the video, Anne embedded a comment that said PacSun canceled the order due to a delivery address issue. However, the user noted that PacSun had delivered to the same address in the past, without any issues. Anne saw 99% of her affiliate sales getting wiped out which cost her the entire commission. In the video, Anne said that the nearly $4,000 she was expecting would have been “life-changing” for her as a single mother with student loans.

Screenshots from the video | TikTok | @anneccourtney
Screenshots from the video | TikTok | @anneccourtney

“I don’t know how TikTok Shop can do this, or how a company can do some type of scam sale like this,” Anne said in the video. She shared several follow-up videos, informing her viewers that the brand was not responding to her emails and complaints. She says she kept a watch on their social media where everything was as usual.

Several viewers of Anne’s videos kept commenting and tagging the brand to help escalate the issue. “Yes keep going and PACSUN lost out on a great creator. Make this right. Apologize at least. Explain yourself!” wrote user @sara.anderson88 in one of Anne’s videos.

Screenshot from the comments | TikTok } @anneccourtney
Screenshot from the comments | TikTok | @shelleyj46

However, her videos suggested that the brand had turned a blind eye to them. Finally, Anne took one of the viewer's advice who told her to file a complaint with the Better Business Bureau. In another follow-up video, she shared that following the complaint, the brand did respond to her but it wasn’t something that she wanted to hear.

Screenshot from the comments | TikTok | @someonenamedrona
Screenshot from the comments | TikTok | @someonenamedrona

Anne shared a screenshot of the response which basically said that there was a pricing error on the TikTok Shop the day she sold the products. Thus, sellers had to cancel the already confirmed orders and they could not be reinstated. Anne said she was expecting such a response but did not understand why it took so long.

Screenshots from the video | TikTok | @anneccourtney
Screenshots from the video | TikTok | @anneccourtney

“Why be so, so dead silent like they have been? Avoiding hundreds and hundreds of comments asking them to say something. It’s just fishy,” she said in the follow-up video.


@anneccourtney Replying to @Nomads Clothing LLC @pacsun @tiktok creators how is this ok?? #scam #canceledorders #tiktokshopscam #pacsunsalescam ♬ original sound - Anne

 

For more updates, vlogs, fashion tips, and entertaining content, follow Anne (@anneccourtney) on TikTok.

MORE ON MARKET REALIST
She had asked for $250,000 when she came and she walked away with close to $400,000.
2 hours ago
The showrunners must have had a storm on their hands when they were called out.
3 hours ago
Steve Harvey burst out laughing when he heard that answer, as was the case in much of the round.
4 hours ago
The guest wanted more than $3,000 for the item but the expert crushed his hopes.
1 day ago
The game even had a twist which saw Drew Carey doing something special for the contestant.
1 day ago
One had to pay attention to catch the error, and the show has a lot of fans like that.
1 day ago
The contestant's nonchalant behavior after answering left everyone on the show stunned.
1 day ago
The host was left red-faced and he even apologized to the contestant later on for his actions.
2 days ago
The guest was not expecting the low valuation of his item given by the expert.
2 days ago
The host perhaps did not expect to hear that answer and was left impressed.
2 days ago
The contestant was over the moon with her victory, which she made look quite easy.
3 days ago
The guest could do nothing more than accept his bad luck, and that is exactly what he did.
3 days ago
The host had his head down and could not even look at the board as the answer was revealed.
3 days ago
Almost all of the answers given were either shocking or hilarious, or both.
4 days ago
The pawn shop owner had doubts about the beverage's condition and was proven right.
4 days ago
The pawn shop owner has always been a big fan of WWII memorabilia and this was no different.
5 days ago
The contestant turned to the audience for help and it paid massive dividends.
5 days ago
None of the three contestants wagered anything in the final round, which was a first.
5 days ago
Cuban was excited to try them on and did a good job despite not having too much experience.
5 days ago
The contestant, Christina Derevjanik became the biggest winner ever in the show's history.
6 days ago