ECONOMY & WORK
MONEY 101
NEWS
PERSONAL FINANCE
NET WORTH
About Us Contact Us Privacy Policy Terms of Use DMCA Opt-out of personalized ads
© Copyright 2023 Market Realist. Market Realist is a registered trademark. All Rights Reserved. People may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.
MARKETREALIST.COM / NEWS

DoorDasher Goes Viral After Confronting Customer For Registering False Complaint

She confronted a customer who complained that they didn’t receive their order, despite it being delivered
PUBLISHED APR 26, 2024
Cover Image Source: TikTok | @jadecharde
Cover Image Source: TikTok | @jadecharde

Bizarre delivery stories come out on the internet every day and more often than not, it involves DoorDash. While tipping continues to be a hot topic of discussion, other incidents like orders being refused service, delivery guys eating orders, and more have also surfaced. Recently, one incident where the delivery person was wronged by the customer is also going viral on TikTok. In the video, the delivery person who goes by @jadecharde on TikTok shared a video where she confronted a customer who complained that they didn’t receive their order, despite it being delivered.

Representative image of a Doordash delivery person | Getty Images | Photo by Michael M. Santiago
Representative image of a Doordash delivery person | Getty Images | Photo by Michael M. Santiago

In the video which now has over 9.5 million views, the delivery person says that the customer complained on the app despite getting her order an hour ago. The video shows her walking up to the door of the customer to confront them. She even comes across several bags of food sitting outside the door, which she had earlier delivered.

Screenshots from the video | TikTok | @jadecharde
Screenshots from the video | TikTok | @jadecharde

The DoorDash driver knocks on the door and the customer opens up, cluelessly reaching for the food. The driver then confronts the customer and asks them why did they report on the app about not receiving their order. To this, the customer replies that they were asleep at the time (supposedly 8 pm) when the driver first knocked. To this, the driver writes on the overlay that if they were asleep how did they know it was 8 pm?

Screenshot from the comments | TikTok | @jadecharde
Screenshot from the comments | TikTok | @jadecharde

The driver then explains that she has already been given a ‘violation’ on the app. If a DoorDash driver gets too many violations, they could get blocked from the platform. The customer says they didn’t intend to do so. The driver then asks the customer to let anyone from the company who contacts them, know that their order was delivered and the complaint was not accurate.

In the comments, viewers sympathized with the Dasher. One viewer, (@dfw.lunarr) was shocked by the customer’s actions and thought she was trying to get the Dasher fired. “this is why I could never be a doordasher,” the user wrote.  To this, the creator replied that she thinks the customers don’t realize that getting a refund for their order gets the driver into trouble. She defended customers by saying that there’s no way they are doing it on purpose.

Screenshot from comments | TikTok | @dfw.lunarr
Screenshot from comments | TikTok | @dfw.lunarr

Meanwhile, several viewers also tried to defend the customer by saying that they might actually have been asleep. One user (@gingersnap.24), asked the creator why didn’t she wait the first time to hand the order personally to the customer. The viewer implied that the situation could’ve been avoided that way. However, to this, the Dasher replied that the customer did not open the door the first time she knocked so she had to leave the order at the door.

Screenshot from the comments | TikTok | @gingersnap24
Screenshot from the comments | TikTok | @gingersnap24

Several other viewers also recommended the driver take up the issue with DoorDash and get the violation removed. A former DoorDash worker (@nikia.dawn) said that it was possible as she had done it before. To this, the creator replied that she had got violations taken down in the past as well, but this particular violation she wasn’t able to take down.


@jadecharde It’s her reaching for the food girl please stop playing with me heaux😐 you cant undo a violation 🙄 #jadecharde #doordash #doordashdriver #stealingfood #pullupgang #doordasher #wtf @DoorDash @DoorDashDasher #lyingcustomers #caughtoncamera #fyp #fy #viralvideo ♬ original sound - 🤍

 

For more lifestyle and entertainment content, follow @jadecharde on TikTok.

MORE ON MARKET REALIST
While all the Sharks were out, Mark Cuban saw the potential in "Garage Celebrations."
12 hours ago
The loss was ironic as the retired teacher coulnd't get a phrase commonly used in classrooms.
14 hours ago
The recalls were issued for a range of products including tires, air conditioners and power banks.
15 hours ago
The guest who got the item as a gift from a neighbor had little to no idea about its significance.
17 hours ago
Harrison got a good deal for the fossil although it wasn't what he had thought.
1 day ago
The player, Beth Barbee left everyone in the dust with her impressive puzzle solving skills.
1 day ago
Given her celebrity status, Harrison cut her some slack in the negotiations.
1 day ago
The deal ultimately fell apart as the seller, Scotty was looking to get $375,000.
2 days ago
The guest was blown away by the six-figure appraisal for his father's John Falter illustration.
2 days ago
Harvey just couldn't believe that the contestant could come up with an answer like that.
3 days ago
Antoinette's win was even more special because she needed a car more than anything at that point.
3 days ago
The player, Catrice Sandt, nearly blew the Bonus Round puzzle by saying too many words in the end.
4 days ago
The co-founders of Nature's Wild Berry left the Sharks in shock with their miraculous product.
4 days ago
The contestant named Whitney could barely control her emotions as she celebrated with Ryan Seacrest.
4 days ago
The player named Kathy Young missed out on the Showcase Showdown as she had to leave.
5 days ago
Harrison closed a mega deal by scooping up three post cards for the price of one.
5 days ago
The guest who brought his father's prized possesion, had already made up his mind.
5 days ago
Harvey got a genius solution to avoid asking an awkward question to Carson Kressley's family member.
6 days ago
The player could barely control her excitement as she had a near-perfect game on the show.
6 days ago
Harrison knew it was too good of a collection to let go, and he decided to raise the stakes.
7 days ago