ECONOMY & WORK
MONEY 101
NEWS
PERSONAL FINANCE
NET WORTH
About Us Contact Us Privacy Policy Terms of Use DMCA Opt-out of personalized ads
© Copyright 2023 Market Realist. Market Realist is a registered trademark. All Rights Reserved. People may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.
MARKETREALIST.COM / ECONOMY & WORK

CEO finds out his employee is homeless. He surprised her with a reward so big, she almost collapsed.

The employer was overwhelmed after learning about the struggles of his employees.
PUBLISHED DEC 4, 2024
Screenshots showing the undercover boss Mitchell Modell with the worker Angel (Cover image sources: YouTube | Top Trending)
Screenshots showing the undercover boss Mitchell Modell with the worker Angel (Cover image sources: YouTube | Top Trending)

Among shows related to entrepreneurship and the American dream, Channel 4’s "Undercover Boss" stands out for its concept where executives of big firms covertly enter their own workforce to see if things are functioning. In a special episode of the show, the CEO and president of Modell's Sporting Goods, Mitchell Modell decided to shave his head, put on a mustache, and work as an employee at his store.

While it was supposed to be a fun experience, Modell came across a tenacious worker who won his heart with her attitude and work ethic. When he learned that the worker was struggling financially and did not have a roof over her head, he decided to turn things around for her.

Modell's CEO Mitchell Modell at Tony Robbins' Birthday celebration (Image source:  Dave Kotinsky/Getty Images for DuJour)
Modell's CEO Mitchell Modell at Tony Robbins' Birthday celebration (Image source: Dave Kotinsky/Getty Images for DuJour)

The Boss Delivers a Miracle

According to a story shared by Goodis, the employee named Angel, previously worked at a restaurant at the age of 25. However, she was unable to work in the later stages of her pregnancy and eventually lost her job. Pregnant and cash-strapped, Angel had no option other than to move into a homeless shelter. When she got a job as an associate at Modell's Sporting Goods, she was still living in the shelter with three children.

Screenshot showing Angel (Image source: YouTube/Top Trending)
Screenshot showing Angel talking to the undercover boss (Image source: YouTube/Top Trending)

In the episode of "Undercover Boss", Modell joined the workers as a trainee named "Joey". Throughout his “training,” Modell was struck by Angel’s enthusiasm and customer service skills. “My first impression with Angel is that I’m blown away,” Modell said in the episode. He explained that Angel understood the importance of good customer service, something he as a CEO appreciated a lot.

Screenshot showing Angel training Mitchell Modell (Joey) (Image source: YouTube/Top Trending)
Screenshot showing Angel training Mitchell Modell (Joey) (Image source: YouTube/Top Trending)

Furthermore, when 'Joey' told Angel that he applied for a job at Modell’s after his pizza shop shut down, her response wowed the undercover CEO. “Joey I think you’re very brave,” Angel said. She went on to console him by sharing how the ups and downs in life are fleeting and as long as he had the drive to push on, he would be fine. Angel then shared some of the struggles that she had to overcome in life, to encourage the new trainee to work hard and turn his life around. This profoundly moved Modell who was left emotional after learning how much some of his employees have to endure and sacrifice in life.

A Life-Changing Moment

At the end of the episode, Modell revealed to Angel that he was the CEO of the company. He shared that he was impressed by Angel's attitude in life and her work at the store, so he wanted to promote her to assistant manager. As per the publication, it meant she would get an annual raise of $14,000, but, that wasn't all.

Screenshot of Mitchell Modell and Angel hugging (Image source: YouTube/Top Trending)
Screenshot of Mitchell Modell hugging his employee (Image source: YouTube/Top Trending)

Modell shared that it deeply disturbed him to think that every day Angel has to go back to the homeless shelter. Desperate to move her out of there, Modell presented the associate with a  $250,000 check and said, “I want you to move out of there immediately, like tonight.” He also set Angel up with a financial advisor and told her that the taxes were already taken care of.



 

Angel was shell-shocked after realizing how much the value of the gift was. She shared that she had three amazing little reasons for her children to be excited about a new chapter in life.

MORE ON MARKET REALIST
A Michigan couple’s viral membership photo struck a chord online as shoppers shared decades-old stories featuring their kids and even pets.
Mar 16, 2026
A shift to electronic payments is slowing refunds for some filers, even as the IRS grapples with staffing cuts and a heavy tax season workload.
Mar 16, 2026
The warehouse retailer is urging customers not to consume these ready-to-eat meals sold earlier this month
Mar 16, 2026
The product was distributed in several but no illness has yet been reported.
Mar 14, 2026
While most people disagreed with what the mall did, there were some who understood the reason.
Mar 14, 2026
People are seemingly having a hard time saving apart from their retirement funds.
Mar 14, 2026
“These people are working and contributing and helping to reduce the debt and deficit,” an economic expert said.
Mar 14, 2026
As per a provision in US laws, the IRS had no right to levy penalties in the pandemic years.
Mar 14, 2026
The US had sanctioned Russia heavily over its military exercise in Ukraine.
Mar 14, 2026
While gas prices have jumped, diesel prices have skyrocketed across the country, averaging at $4.78
Mar 13, 2026
Last year, Buffett stepped down as the CEO of Berkshire Hathaway.
Mar 13, 2026
Many who feel financially behind are embracing “financial nihilism,” placing bets on high-risk options instead of traditional investing.
Mar 13, 2026
It was one of the rarest instances in the show in which a contestant had won two cars in one episode
Mar 13, 2026
Housing search data flags a shift in buyer sentiment as Californians look beyond Las Vegas for cheaper housing.
Mar 13, 2026
The company is doing whatever it can to stay ahead of its competitors in the field of AI.
Mar 13, 2026
Industry leaders warn that the Iran conflict could push fertilizer costs higher and eventually drive food inflation.
Mar 13, 2026
This could lead to domestic migration of the wealthy from the state before the law takes effect
Mar 13, 2026
Karoline Leavitt says it won’t affect married women, but critics argue name-change documentation could create new barriers.
Mar 13, 2026
As regulators tighten rules and refineries shut down, the Golden State, also known as the ‘fuel island’, grapples with extremely high gas prices.
Mar 12, 2026
The answer isn't clear yet, but early signs point to his policy backfiring in a bad way.
Mar 12, 2026