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Meet the Gas Station Worker Going Viral for Insider Tips on Ordering Scratch-Off Lottery Tickets

Gas station worker Alexander Rosas shares insights on ordering scratch-off tickets, sparking awareness and appreciation on TikTok.
PUBLISHED MAR 31, 2024
TikTok | Alexander Rosas | @alexcal760
TikTok | Alexander Rosas | @alexcal760

Hacks for saving money while shopping for groceries, grabbing the best deals at fast food joints, and even investing extra cash, which people previously kept to themselves, have become viral trends thanks to platforms such as TikTok. In a viral video, gas station worker Alexander Rosas (@alexcal760) shared valuable insights into the process of ordering scratch-off lottery tickets, shedding light on a common misconception among customers. With more than 337,000 views, Rosas' video not only resonated with his audience but also provided crucial information for lottery enthusiasts.

TikTok | Alexander Rosas | @alexcal760
TikTok | Alexander Rosas | @alexcal760

The video begins with Rosas looking at the scratch-off ticket section from the customers' perspective, emphasizing the familiarity of the setup for anyone who has visited a gas station or convenience store. However, he swiftly switches to the cashier's viewpoint, revealing the challenges faced by employees behind the counter.

TikTok | Alexander Rosas | @alexcal760
TikTok | Alexander Rosas | @alexcal760

From the cashier's perspective, the front of the tickets is obscured by the glass display built into the counter, making it difficult to discern the specific scratch-off cards customers are referring to. Rosas highlights slips sticking out of the countertop, indicating that employees primarily see these slips associated with the scratch-off cards rather than the cards themselves.

He emphasizes the importance of customers communicating the specific scratch-off ticket they desire by referencing its number. Rosas urges patrons to say phrases like, "Can I get the one-dollar Year of the Dragon number 24," to ensure clarity and efficiency in the transaction process.

TikTok | Alexander Rosas | @alexcal760
TikTok | Alexander Rosas | @alexcal760

Rosas then goes on to explain that the numbers on scratch-off cards change every month, complicating matters for employees who cannot memorize their locations. He stresses the significance of customers informing cashiers of their desired scratch-off ticket numbers and quantities in advance, thereby streamlining the purchasing process.

TikTok users expressed gratitude for Rosas' informative video, with many admitting they were unaware of the complexities faced by gas station employees when fulfilling scratch-off ticket orders. Some shared their experiences of previously ordering tickets solely by pointing at them, unaware of the challenges it posed for cashiers.

TikTok | Alexander Rosas | @alexcal760
TikTok | Alexander Rosas | @alexcal760

One user, @Tara D, pointed out, "the name of the game will be on the back. yeah it's small and inconvenient to read but it's there," acknowledging the challenge in reading it but highlighting its presence for clarification. Responding to criticisms, another user, @R, shifted the blame to cashiers, arguing that it's their responsibility to improve display setups and refrain from attributing issues solely to customers. Rosas clarified his intent, stating, "I’m just letting people know that we can’t see them," distancing himself from managerial decisions and emphasizing his role as an employee.

In contrast, @Olivia Granillo shared her proactive approach, stating, "I always tell cashier the numbers, and how many," indicating a cooperative effort in facilitating smoother transactions. User @Choppa gang addressed "I feel like bro his doen arguing with someone abt this". @Nathan Soutter expressed frustration with lottery transactions, remarking, "There’s is nothing worse than being behind someone who is getting lotto." Rosas empathized, acknowledging efforts to expedite the process and alleviate inconvenience. In response to a query about employee theft of winning tickets, Rosas assured viewers that such practices were not condoned at any of the places he had worked. He disclosed that employees were prohibited from purchasing tickets from their workplace, advocating for customers to visit different stores for lottery purchases.

For more such content do follow Alexander Rosas @alexcal760 on TikTok.

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