ECONOMY & WORK
MONEY 101
NEWS
PERSONAL FINANCE
NET WORTH
About Us Contact Us Privacy Policy Terms of Use DMCA Opt-out of personalized ads
© Copyright 2023 Market Realist. Market Realist is a registered trademark. All Rights Reserved. People may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.
MARKETREALIST.COM / ECONOMY & WORK

Airline can't find woman's business class ticket number, then she was forced to buy another one

She was told that the issue was because of something on the backend of the airline service platform and not any error on her part.
PUBLISHED JUL 7, 2024
Cover Image Source: Airline fiasco (representative image) | Pexels | Shoval Zonnis
Cover Image Source: Airline fiasco (representative image) | Pexels | Shoval Zonnis

Currently, the inflation stands at around 8% in the US. However, there are still many consumer spending categories surpassing it. This includes the price of airline tickets which jumped around 25% — the largest jump since the Feds started tracking it back in 1989. With consumers paying such high prices you would think that the airlines offer impeccable services. However, the reality is far from that.

A flyer recently shared her experience on TikTok, and how she had to book new ticket for her international flight home from Athens, Greece, after the airline lost her business class ticket that cost thousands. In the nine-minute video posted on TikTok, hairdresser and content creator Tori Elyse (@imtorielyse on TikTok) says she was told that the issue was because of something on the backend of the airline service platform and not any error on her part. Even after this, she was ultimately forced to buy another ticket to get on the plane as she was scheduled to.

TikTok | @imtorielyse
TikTok | @imtorielyse

"We see your name, we see that you had reserved a seat, but we don’t have a ticket number for you, and if we don’t have a ticket number for you, we can’t get you on the flight,” she says she was told by Airline employees. "I’m like, 'Hmm, well our flight takes off in 45 minutes and I paid for this flight. My husband and I are flying together, like his flight and everything was fine. I need you guys to get me on this flight, like this is pretty crazy.'"

After this, she told her viewers that she ended up buying the ticket but expected it to be refunded. "I am starting to panic because it is 30 to 40 minutes before our flight leaves," she tells her viewers. 

Airplane Window while Travelling | Unsplash | Photo by Eva Darron
Unsplash | Photo by Eva Darron

She was then told by the employee how this was a problem on the Delta Airline's backend and yet he wouldn't be able to help as he doesn't have a ticket number. Soon she was informed that if she wanted to get on this flight, she would have to pay for it and that "it was the only way." "Mind you guys, I had bought a business class ticket, which cost me thousands and thousands of dollars and now they were telling me to buy another ticket."

Clara | TikTok
Clara | TikTok

Once on the flight, she realized that her TV was not working and that the plane had no WiFi. She then realized that her connecting flight back to Phoenix was 2 hours earlier than her husband's. "I was okay. I sprint to the next flight, and when I tried scanning the boarding pass, I get flagged like it was turning red instead of green." She then says how her boarding pass showed all the right details but upon scanning somebody else's name was popping up. She was then told that there was no way she would be able to get on this flight as there was no room left. 

However, she was soon able to get on the flight on a middle seat, and later went to pick her husband from the airport when her husband told her that their luggage had not arrived, and were still in Atlanta. She then goes on to say how she is aware that a lot of people love Delta Airlines and have not faced any problem but this was one of her most chaotic and awful flying experiences ever.


@imtorielyse I normally never post things like this.. but I had to share this with you guys because WTF. My flight home from Europe yesterday was an absolute NIGHTMARE. Thousands down the tubes. I am still in shock with @delta #deltaairlines #delta ♬ original sound - Imtorielyse 🥀

 

People in the comment section were furious to say the least. One user writes, "Like what if you were someone who couldn’t afford to spend more money for another ticket??? Nah this is WILD," to which the creator replied, "I know… they gave me 0 choice . I prob would’ve just been stuck in Athens." "How’d you book your ticket? Like online through Delta or on the phone through Delta or another travel service?" asks another, to which the creator writes, "Booked through Amex which has always been a safe option- they’re also partnered so all of my confirmations, etc came from Delta!"

MORE ON MARKET REALIST
The two came up with a brilliant invention for anyone who finds it difficult to relieve themselves in the wilderness.
15 hours ago
Samara Leilani who won a brand new Nissan showed that things aren't as they appear on the show.
16 hours ago
Students supported him to get on a flight to Los Angeles for an audition that changed his life.
1 day ago
She shared a video that demonstrated how she got fed up with the slow-moving line at Walmart and decided to take action.
2 days ago
Celebrity Week on "The Price is Right" allows celebrities to play games that the show is known for.
2 days ago
She saw that the woman taking instructions from someone on the phone and noticed something was wrong.
2 days ago
The moment became unforgettable for audiences, and the presenter was appreciated for his recovery.
3 days ago
Even without the raise, Oliver remains one of the top-paid faces on American television.
3 days ago
The story resonated with thousands of fans who made sure to set things right for the hardworking man .
4 days ago
After O'Leary and Rodriguez made offers, Cuban also joined Greiner to make an offer.
4 days ago
The Home Depot staffer requests the individual's tax-exempt number, which the individual declines.
5 days ago
She also called out Walmart after describing how she was feeling about wearing unwashed clothes.
5 days ago
Like any struggling young actor in the 80s, White was looking for any opportunity to appear on TV.
5 days ago
The man bought three tickets but left the last one at the counter and the man on the counter just checked it out of curiosity.
6 days ago
Perry's comments about splitting bills and the women being the breadwinner did not go down well with many.
7 days ago
The woman finally asked for help from a worker at Walmart and found out more alarming details.
7 days ago
Walmart worker confronts the return scammer, sparking a viral debate on ethical consumer behavior.
Dec 7, 2024
She was only offered $6,600 as a “goodwill gesture” for being the winner. 
Dec 6, 2024
The man from New Jersey bagged the reward when he was in the studio just as a member of the audience.
Dec 5, 2024
Viewers were left scrambling for an explanation until the glitch was fixed during a re-run later that year.
Dec 5, 2024