Enterprises increasingly focus on cloud
On October 6, 2015, Rackspace (RAX) announced an agreement with Amazon Web Services (or AWS), a part of Amazon (AMZN), to offer tools, application management, expertise, and operational support to customers on the AWS cloud. A number of businesses want to realize the power and potential of AWS and can now seek assistance from a trusted partner such as Rackspace.
Currently, businesses are “on a multi-phased journey to the cloud and benefit from migration services that speed deployment, as well as ongoing operating expertise that can adapt to a company’s evolving set of business and technology needs,” said Rackspace in a press release.
Rackspace to provide Fanatical Support for AWS
Fanatical Support for AWS will provide customers with managed cloud services, applications, and tools, allowing them to focus on their core businesses. Rackspace will look to blend automation, technology, and human expertise in order to deliver ongoing architecture, management, and security services backed by AWS-certified engineers.
Rackspace has also become AWS’s authorized reseller and completed the audit to become a “Managed Service Partner.” Other firms that are Managed Service Partners for AWS include Infosys (INFY) and Wipro (WIT).
“We have been with Rackspace since 2004 and the company has a proven reputation of delivering the highest level of customer support,” said Jonathan Issler, Director of Operational Technology at InfoSnap.
Issler said, “We have some workloads that run on AWS as well and we’ve researched other companies that could potentially provide support for this platform, but none were a good fit. When Rackspace approached us about its Fanatical Support for AWS offering, we signed immediately based on the strength of their managed cloud experience and expertise.”